Question 1

What documents do I need?

Accepted Answer

A valid driving licence showing Latin-script details, your passport, and a physical credit card issued in the main driver’s name. If your licence was issued outside the EU, an International Driving Permit is strongly recommended alongside your national licence. Photocopies and digital licences stored on a phone are not accepted at pickup.

Question 2

Can I drive to Serbia or Albania?

Accepted Answer

Yes — cross-border travel is permitted to Serbia, Albania, Kosovo, Bosnia, and Croatia. The main border crossings near Podgorica are Dračenovac for Serbia and Hani i Hotit for Albania. Let us know at booking so we can prepare the Green Card and any additional paperwork in advance.

Question 3

Is there a minimum age?

Accepted Answer

The minimum rental age is 21, with at least 2 years of driving experience. Drivers aged 21–24 pay a young driver supplement; the exact rate depends on the vehicle category and is shown clearly during the search before you confirm anything.

Question 4

What’s included in the price?

Accepted Answer

All vehicles include third-party liability insurance, and most include CDW (Collision Damage Waiver) in the base rate. VAT, the mandatory equipment kit (first aid, warning triangle, reflective vest), and a clearly stated fuel policy are all included. Mileage terms vary by vehicle and are shown before booking. Zero-excess upgrades are available as an add-on.

Question 5

How does pickup work at TGD?

Accepted Answer

Podgorica Airport (TGD) is a compact single-terminal building — arrivals are straightforward. Our agent meets you in the arrivals hall holding a board with your name. The car is parked just outside the terminal. From wheels-down to driving away typically takes under 10 minutes.

Question 6

Can I drop off at a different location?

Accepted Answer

Yes — one-way rentals are available across 28 destinations in Montenegro. Choose your preferred pickup and dropoff points during booking. One-way fees, where they apply, are shown transparently before you confirm.

Question 7

What is the cancellation policy?

Accepted Answer

Standard vehicles: free cancellation up to 7 days before pickup. Luxury cars and convertibles: free cancellation up to 30 days before. A 6% payment processing fee applies to all cancellations regardless of timing.

Question 8

Is a deposit required?

Accepted Answer

Deposit requirements at TGD vary between zero and €300 depending on the vehicle tier. The deposit must be blocked on a physical credit card (not debit or prepaid) in the main driver’s name at the time of pickup, and is fully released once the car is returned undamaged.

Question 9

What happens if I exceed the mileage limit?

Accepted Answer

Vehicles with a kilometre cap charge a per-km rate for any distance above the agreed limit. The rate is listed in the vehicle terms before you book.

Question 10

Do I need snow chains for mountain roads?

Accepted Answer

From November to March, snow chains or winter tyres are legally required on mountain roads above 1,000 m in Montenegro. This includes the road to Žabljak and Durmitor National Park.

Question 11

How much do I pay upfront?

Accepted Answer

A deposit of 15–20% of the total rental cost is charged at booking to secure your reservation. The remaining balance is settled directly with the rental agent at TGD pickup.

Question 12

Can I rent without a credit card?

Accepted Answer

A small number of vehicles in our fleet are available to renters without a credit card — these are clearly marked in the search results. For most vehicles, however, a physical credit card in the driver’s name is required for the security deposit at pickup.

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